Phone number not accepted by security check

celestial25
New Community Member

I have an international mobile number linked to my account and recently changed my password for security purposes...tried to log back in, said it needed to send a security code to my number but won't accept my number as valid because it's international. Need someone to manually send me the code, I was told I'd be called with one when I talked to an agent but have yet to receive that call and it's been hours. An email code would be easier, but it doesn't give me an option to receive a code through email, only phone.

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