Phone number linked to wrong account

Frustrated29
New Community Member
I dont know what account my phone number is linked to. And I claimed the damn money not realizing it's not linked to my PayPal I use right now. I need this money it's so important how been
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Frustrated29 

 

How many accounts do you have!!!

Only you are only allowed a maximum of 2 and only then if x1 is personal and the other x1 is business.

If you have more than 2 of the same type you risk them all being limited.


Advice is voluntary.
Kudos / Solution appreciated.
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PayPal_Manoj
Moderator
Moderator

Hello @Frustrated29,

 

Welcome to the PayPal Community Forum. 

 

I'm sorry for your current situation. If you have received the money to a different account, you can refund it and close that account. Later, you can ask the sender to re-send the money to your active account. Alternatively, you can add a bank/card to the account you have received the money, withdraw it and then close the account. Make sure to add the bank/card account which has not been linked to any other PayPal account. 

 

I hope this information will help you. 

 

Manoj

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