Phone number issues

CassidyEzell
New Community Member
Alright so I got rid my old phone number and can’t get texts to “finish” making sure it’s me and my new debit card. However, my new number has already been used by someone previously and it’s saying they don’t even use PayPal anymore, but I still can’t change the numbers. I’m needing to get everything switched so I can get my from-home business going. If someone could give me an idea or solution I’d greatly appreciate it...
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@CassidyEzell 

 

You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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