Phone number help.

BraydenNewton
New Community Member
How do I change my phone number in the PayPal app? It tells me to to a verification before I log in, and it won't let me change my number.
Login to Me Too
1 REPLY 1

PayPal_AshleyM
Moderator
Moderator

Hey BraydenNewton,

 

Oh no! It sounds like you may be encountering our identity verification for account security. If it's an old number and you're not able to change it or get in, you'll need to call us so that we can help verify you and update the information. Hopefully this is resolved soon!

 

- Ashley M


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.