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Phone number changed - can't log in

SOLVED
55hunter
Member

Re: Don’t have a mobile phone

I bought something on ebay through paypal. It worked, I just never recieved my stuff. Since I dont have a cell phone I cat get a confirmation number.No one you can call. No more Ebay No more Pay pal

Jdtran75
Member

Re: Don’t have a mobile phone

In addition to not being helpful to non mobile phone holders- I’m military stationed overseas and do not have a stateside number—your app won’t let me enter an international number either...so now my money is stuck.
marksaunt
Contributor

Re: Don’t have a mobile phone

Bad enough for Paypal  to be unhelpful generally but offering no accommodation to overseas military is unconscionable. as so many people have pointed out there are so many alternatives to the cell phone verification that there is no excuse for not offering any. Paypal should be ashamed of its lack of any helpful response & fake " resolution".

John_Hall99
Contributor

Re: Don’t have a mobile phone

One fears that, once a moderator slaps "solved" on a thread, however unjustifiably, that's the signal for nobody at Paypal to ever read the thread in future.

jimiL
Contributor

Re: Don’t have a mobile phone

^^^^^^^ this !

The two threads with the most replies in the My Account forum are this and the the PSD2 thread, basically both about the same subject, neitherbis going away much as they would like them to. Time to raise s complaint with the Financial Ombudsman Service I think.

London4
Contributor

Re: Don’t have a mobile phone

This is ridiculous and discrimination. PayPal can send the code by email. And not to blackmail their customers so that they would spend an extra money to buy a telephone. Or  / and PayPal can resolve this problem with  "PayPal live help chat" . Why they cancelled this customers' service???!!!!

Rahatkhan
Contributor

Re: Don’t have a mobile phone

I Don't have a my verification Phone number.. Now i can't login my account I loss my number How can i login my account without Verification number please help me
rockney8588
Contributor

Re: Don’t have a mobile phone

It is arrogant and unacceptable to assume, expect and demand anyone using this service to own a cell phone.

 

It smacks of unethical cross-checking with other companies doing who knows what with our private information. I don't care what the privacy statement says. We all know companies do nefarious things behind closed doors.

 

Further, as has been proven by the recent massive bank hack in Europe, it is a FALLACY to think someone can actually be "verified" by using SMS to send a useless "code" in attempts to tie every possible means of tracking someone together.

 

As a 45-year software engineer I find these tactics to be 1) unethical, 2) useless, 3) aggravating, 4) intrusive.

 

Temp20201222a
Member

Re: Don’t have a mobile phone

Everyone can not afford a mobile phone!  How did you at PayPal get so full of yourself?  I can't log in to my account which I've had for years.  

lostinmidwest
Member

Re: Don’t have a mobile phone

I don't have a mobile, have no plans to get one either. If it now means I can't use PayPal, so be it. Don't know when this policy requiring a mobile was introduced - a week ago it wasn't necessary, but it seems discriminatory to me: forcing me to make an unwanted purchase.

Adieu PayPal.