Phone number change unable to login (locked out)

Cohenp25
New Community Member

Hey guys,


I'm unable to login to my account because of my old phone number being removed from use, and I no longer have access to the phone number and now I cant login to my paypal account!

 

I tried to call the helpline and keyed in the number but no answers.. I'm thinking of having to make a new account if theres no other way of a customer service rep to access my account on my behalf and update this for me? Quite bad on there end for not allowing customers to reset their account using questions or emails...

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1 REPLY 1

4554656cfvf
Contributor
Contributor

Same problem, and to contact support you have to login, what a **bleep**ing dumb circle.

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