Paypal number "Sorry we couldn't confirm its you"

LoliVerside
Contributor
Contributor

Every time I go to confirm my number it doesn't send or text me. It redirects me to a screen saying "Sorry we couldn't confirm its you" can anyone help with this?

 

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2 REPLIES 2

lmeptatreasurer
Contributor
Contributor

calling the customer service would definitely help. they would validate further and will fullfil your request. 

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saveforst
Contributor
Contributor

actually my brother called the customer service and after 30 minute international call the agent said she can not help and do another account and there is money there that we cant access to it , the customer service did not call back after a long hold . 

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