Paypal not letting me click continue during CIP Process

[AirchamberAus]

Hey Guys,

Having a little problem while I'm trying to complete the "Confirm my Identity" process for my account 

It keeps coming up with this question to which I click the relevant answer of 'No', yet the continue button doesn't become enabled to proceed... (picture attached)

Have tried this both on a computer and smartphone to only find the same result, really just looking to get my business up and running!

Thanks in advance 🙂

[PayPal_Meghan]

Hello @AirchamberAus, 

Thanks for joining the PayPal Community! 

I'm sorry you're having trouble confirming your identity. Since you're experiencing the same error on multiple devices, I recommend contacting Customer Support. You can contact Customer Support on Twitter by sending DM to @AskPayPal or a PM on Facebook by going to facebook.com/PayPal. Support may also be reached by clicking 'Contact' at the bottom of any PayPal webpage.

I hope this is resolved soon! 

- Meghan