Paypal locked my account

Alex19721
Contributor
Contributor

Dear Customer Service!

 

I have problem in my Log In procedure.

When I try Log In, an other page is appear.

 

Authentication required:

 

- Receive a text

- Have us call you

 

I am in Japan at the moment. I'm not getting a text message and I don't get call back from anyone.

These options are doesn’t work in Japan?

 

I have a registered Hungarian mobile number, and the Authentication required has already taken place in the last week in Hungary.

 

I can’t use my account.

What can I do in this situation?

 

Help me please.

 

Thank you very much.

 

Kind regards,

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7 REPLIES 7

linkb
Contributor
Contributor

Ring 0203 901 7000

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Alex19721
Contributor
Contributor

I try calling this number,but the answer is : This phone number is not available. Try again.

 

What is this useless answer?

What happening here Dear Support?

 

Real help please!

 

Thank you.

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kernowlass
Esteemed Advisor
Esteemed Advisor

advice removed.


Advice is voluntary.
Kudos / Solution appreciated.
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Alex19721
Contributor
Contributor

Any other help is possible or you are locked my account 7 months ?

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Alex19721
Contributor
Contributor

Any help is possible? 

I'm vaiting , while you are do nothing... and you use my money.  😡

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Alex19721 

 

Keep waiting, no one here has your money as this is not paypal customer services and i for one don't help rude people.


Advice is voluntary.
Kudos / Solution appreciated.
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Alex19721
Contributor
Contributor

If I'm rude then it's not like that.

Anyway, if you have a problem with your Paypal account, you wouldn't be keep and calm in waiting time.

I don't like useless messages and respect your voluntary work, but my account still unavailable .

- SMS doesn't work

- Mobile phone back call, does not work

According to them, as long as I'm on the abroad, it won't work.

 

Nice service! 

Congratulation.

Thank you for nothing...

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