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Paypal keeps saying my email is invalid when i log in

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New Community Member

Paypal keeps saying my email is invalid when i log in

I have a business and personal account that I want to transfer funds to/from. When I try to log in to my personal account, it keeps saying that there is no record of my email address, even though I have emails (to that email) from paypal. I sent a request to my personal account, and received the email seconds later (yes, it's the same email that I'm getting the error message about). How can I fix this? I obviously had to use my business account to log in to post this. This is via desktop, and mobile app as well. Paypal obviously has records of my email address, because I get them, so what's the solution.