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Paypal hasn't changed my account name yet

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Contributor

Paypal hasn't changed my account name yet

I called Paypal support. They told me to send them the name change court ruling and i did, along with my state issued ID and bank statement, scanned. They sent me a message on Paypal once i submitted the info and mailing them back, telling me they have forwarded the issue to the relevant department and that it would take a maximum of 72 hours to resolve it, but it has been a week and there has not been a change. 

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Moderator

Re: Paypal hasn't changed my account name yet

Hi Maxoxo, 

 

Thank you for contacting the PayPal Community Forum. 

 

I am sorry to hear you have not received a response regarding the name change on your account. Unfortunately, there is nothing that we can do for the name change on this Community Forum. Please reach out to Customer Support for further assistance, we are also available on Facebook and Twitter. 

 

- Siobhan 

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Moderator

Re: Paypal hasn't changed my account name yet

Hi Maxoxo, 

 

Thank you for contacting the PayPal Community Forum. 

 

I am sorry to hear you have not received a response regarding the name change on your account. Unfortunately, there is nothing that we can do for the name change on this Community Forum. Please reach out to Customer Support for further assistance, we are also available on Facebook and Twitter. 

 

- Siobhan 

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Contributor

Re: Paypal hasn't changed my account name yet

I did and they sent the files to a translator and its fixed now, thankfully.

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Moderator

Re: Paypal hasn't changed my account name yet

Perfect! Thank you for letting me know. 

 

- Siobhan 

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Contributor

Re: Paypal hasn't changed my account name yet

change may name
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Moderator

Re: Paypal hasn't changed my account name yet

Hi ArgieTilud, 

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

This is a member - member forum and no action will be taken on your PayPal account when contacting here. Please review this link for additional information on the name change process - https://www.paypal.com/smarthelp/article/how-do-i-change-the-name-on-my-paypal-account--faq926

 

- Siobhan