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Paypal cannot confirm my identity

Bsturtze92
New Community Member

Paypal cannot confirm my identity

I got a new phone number and have switched it out with my old one on my account yet whenever it kept trying to send a security verification code it kept trying to send it to my original phone number that I no longer have access to. I went into my profile, deleted my old number, added my new number, and now when I try to do anything on my account like transfer money to my bank, get cash at a store, or even send money to a friend it simply says that they cannot confirm my identity, I need HAAALLPPP!!! Thanks.