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Paypal account stuck on '' confirm identity '' for the past 2 months

Member

Paypal account stuck on '' confirm identity '' for the past 2 months

its just stuck there, it asked me to reconfirm my account 2 months ago ( which iv done by putting all the documents ) and now its been stuck for 2 months while it says '' we'll get back to you in 2-3 days ! '' .... on top of that my account was already confirmed since 2015 and no-one used it except myself.paypal.pngpaypal2.png

this situation is extremely frustrating 

1 REPLY
Volunteer Advisor

Re: Paypal account stuck on '' confirm identity '' for the past 2 months

@Stefan93

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR just say the word 'Agent'".






Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.