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Paypal account not linking to phone--why?

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New Community Member

Paypal account not linking to phone--why?

Hi Paypal Kenyan Community!

Can anyone assist me link my paypal account to my phone since every time I do that I am told 

"The PayPal and M-PESA accounts you've listed don't belong to the same person. Please make sure that the details in your accounts match"

My phone number is the same one for gmail as well as for paypal.

kindly help.

3 REPLIES 3
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New Community Member

Re: Paypal account not linking to phone--why?

Did you get help? I am having the same problem
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New Community Member

Re: Paypal account not linking to phone--why?

My Mpesa and my PayPal not linking
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New Community Member

Re: Paypal account not linking to phone--why?

Same problem here🙁