Cristina,
Please allow me to thank you for responding to my complaint. That was nice of you. That being said, I am severely disappointed with the proposed solution you have provided. It is, at best, only a workaround. Not a solution that I and others should not have to put up with. I'm aware that you probably aren't a technical person with PayPal, and that is okay. But, this sort of problem needs to be sent to a software engineer for a fix. I mean, think for a second about your applied fix. You want me to actually use another browser? Why? I like the browser that I use and there should be zero reasons for me to use another one; Chrome, in this case, to use PayPal. That is the equivalent of me telling you to shop at Food Lion instead of Whole Foods or Harris Teeter. You'd be like...the nerve of that guy! PayPal has been around for a while now and notification problems should be a thing of the past. If I might boldly suggest, please elevate my concern to a higher authority so that this can get the attention it needs. I, as a simple user, could not find anything on the website to forward my problem too in regards to a specific department (say bug reports) within PayPal. It is as if they don't want the general public sending in submissions. And honestly, this is the first real problem that I've ever come across using PayPal, so user submitted concerns should be few and far between as the product has been rock solid for me all these years. I will look into your suggestion of using the 'Help and Contact' at the bottom of the PayPal homepage once again to see if I missed something before. But still, I hope you can forward this problem to the proper place for further analysis. Once more, I am very appreciative that you wrote back. Have a great day.
