New to the community? Welcome! Please read our Community Rules and Guidelines
Yes, if you can access it. Make sure you update your account info/financial info where needed. If you're receiving money into the account, keep in mind that payments may be subject to temporary holds since your activity has changed.
If you are experiencing delayed funds availability, here are some shipping tips that may help you get your payment sooner:
Here’s how (These options may not be available for some countries):
Seller/Recipient: Add tracking information, FIRST:
1. Click Activity at the top of the page.
2. Find and click the original payment for the item or service.
3. Click Add Tracking Info.
4. Select an Order Status: Processed or Shipped (with or without tracking info).
Buyer/Sender: To confirm receipt of an order/item
Note: Not all purchases require receipt confirmation.
If buyer/sender does not 'confirm receipt', or PayPal wasn't able to 'confirm delivery’, you may have to wait up to 21 days for PayPal's system to release funds. If its beyond 21 days, then you'll need to contact customer service, response may take longer due to limited staff from Covid-19 safety precautions.
Please visit this page:
Click MESSAGE CENTER or click LOG IN to access your message center or for live chat where available.
Or try Social media:
Facebook (PH): https://www.facebook.com/PayPalPhilippines/
Facebook (Worldwide): https://www.facebook.com/paypal
Twitter (Worldwide): @AskPayPal