cancel
Showing results for 
Search instead for 
Did you mean: 

Paypal Account

Highlighted
New Community Member

Paypal Account

I haven't used my paypal acccount since about six years ago, can i still use it now?
1 REPLY 1
Highlighted
Esteemed Advisor

Re: Paypal Account

@orangeappletree 

 

Yes, if you can access it. Make sure you update your account info/financial info where needed. If you're receiving money into the account, keep in mind that payments may be subject to temporary holds since your activity has changed.

 

If you are experiencing delayed funds availability, here are some shipping tips that may help you get your payment sooner:

  • Add tracking information: If you provide tracking information from one of PayPal’s supported carriers in the transaction details page, your payment should be available 1 day after PayPal can confirm the delivery date. 

 

  • No Shipping Info: If your item doesn't need to be shipped (e-books, piano lessons, etc.), mark the order as Processed and provide the required details.

 

  • Buyer confirmation: A buyer will receive a notification email once you've uploaded the tracking number. When your buyer confirms they've received the item, the payment will be released immediately. (You can also ask buyer/sender to confirm receipt sending them the steps below.)

 

Here’s how (These options may not be available for some countries):

 

Seller/Recipient: Add tracking information, FIRST:

1. Click Activity at the top of the page.

2. Find and click the original payment for the item or service.

3. Click Add Tracking Info.

4. Select an Order Status: Processed or Shipped (with or without tracking info).

 

Buyer/Sender: To confirm receipt of an order/item

  1. Go to Activity.
  2. Find and click the original payment for the item.
  3. Click Confirm receipt.
  4. Click Yes to confirm that you received the order.

Note: Not all purchases require receipt confirmation.

 

If buyer/sender does not 'confirm receipt', or PayPal wasn't able to 'confirm delivery’, you may have to wait up to 21 days for PayPal's system to release funds. If its beyond 21 days, then you'll need to contact customer service, response may take longer due to limited staff from Covid-19 safety precautions.

 

Please visit this page:

https://www.paypal.com/ph/smarthelp/home

 

Click MESSAGE CENTER or click LOG IN to access your message center or for live chat where available.

 

Or try Social media:

Facebook (PH): https://www.facebook.com/PayPalPhilippines/

Facebook (Worldwide): https://www.facebook.com/paypal

Twitter (Worldwide): @AskPayPal


Kudos & Solved are greatly appreciated. 🙂