Paypal Account Limited!

Alexgender
New Community Member

Hello

Help me!

My paypal account has been Limited.

So i am unable to verify my address so i want to access to refund available revenue to recipient

Or Tell me process how do i using my paypal without verify 

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1 REPLY 1

PayPal_Martina
Administrator
Administrator

Hi there Alexgender,

 

Thank you for your post and welcome to the community! 

 

In general, if your account has been limited you should be able to see in your Resolution Centre some steps to complete to solve the problem. Once you have provided all the requested information, the relevant department will review your case as soon as possible and you will receive an email update as soon as there is any news. 

 

If you are unable to provide a document as you mentioned, your best option would be to call our Customer Service and ask which options are available to you to solve the problem and remove the limitation on your account. Regarding the refunds, in your Resolution Centre, you should be able to see 'Access Changes' with a list of actions that you cannot complete. If refunds are not one of them, you should be able to issue the refunds to your customers. 

 

I hope this helps!

Martina 

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