Payment Being Declined ( Security Check Fail)

2Sharise
New Community Member
Hey Community! I wanted to know why my payments aren’t going through? I’ve tried sending money to a family, everything was fine until it was time to hit send. Everytime I hit send it pops up “ security check “ then shows my phone number. I hit confirm phone number it automatically goes to “ sorry we couldn’t confirm it was you “ then says “ need help “ then sends me to contact PayPal & community. At this point I don’t know what to do.
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1 REPLY 1

_Joseph_
PayPal Employee
PayPal Employee

@2Sharise 

 

There are several factors why your payment got declined. Check below article for possible reasons:

 

https://www.paypal.com/us/smarthelp/article/my-payment-was-declined.-why-can%E2%80%99t-i-make-or-sen...


Hope this helps. Stay safe. Kudos & solved are greatly appreciated.

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