PayPal won't accept the phone number linked to my credit card
Jessica504
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Posted on
Apr-07-2021
10:09 AM
Hi. I live in Canada, but have a US phone number. Both this phone number and address are linked to my credit card. I have to pay that requires me to use PayPal, but PayPal won't accept the phone number, even if I check out as a guest - I get an error message to "enter a valid phone number." PayPal has been no help 😞
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pkkh
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Apr-09-2021
03:09 AM
Hi @Jessica504
I see you're concerned about your phone number. I want to inform you that PayPal accounts are country specific and if you've moved to a different country, it would be recommended to create a new account there. You can contact us over the phone and a specialist should be able to help you.
Thank you
Punith
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