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Chrisel04
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Posted on
Apr-02-2020
11:26 AM
Hi. I forgot my password. I'm trying to recover my account but my problem is I lost my number that is bonded in my PayPal account. Can I recover it without calling the help center? Or I don't have any choice? Just call their CSR. Tia.
1 REPLY 1
This_is_Chris
PayPal Employee
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Apr-03-2020
05:22 AM
Hi, @Chrisel04,
If you were not able to authenticate yourself through the self-recovery option, you will need to contact us so that we can check for options that we can do for you.
Hope this helps! Always keep safe.
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