cancel
Showing results for 
Search instead for 
Did you mean: 

PayPal ask me to send email but I don't even know what's their email to contact

reksaandhika
Contributor

PayPal ask me to send email but I don't even know what's their email to contact

So recently I request to change my name (actually update the name to add my middle name).

 

Then a few days I got this message "We want to make sure that the documents were submitted as a part of a name change request. If this is accurate, please send us an email confirming that you would like to change the name in your PayPal account and the reason for the change.".

 

But they don't even write where should I send the email, I check every page on PayPal can't found their email, I don't know why they hide their email, instead, I just found a message center, that when I try to contact, the agent is offline.

 

So if anyone knows what should I do on this case, please let me know, thank you.

Tags (3)