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PayPal & PSD2 - What is PSD2 Strong Customer Authentication?

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Moderator

Re: using code via SMS TO LOG IN

Hi @Euromiz,

 

Thank you for your reply. Backup methods would require that there be no risk detected. If there were any concerns detected by the system, it would be necessary to call in to resolve the erroneous phone number to allow access via the original authentication method. PayPal takes security very seriously. We regret the inconvenience you've experienced.

 

I hope this helps!

 

Olivia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
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Contributor

Re: using code via SMS TO LOG IN

It will be just another EU scam

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Contributor

Re: using code via SMS TO LOG IN

Contacting customer service is a waste of time  don't bother

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Contributor

Re: using code via SMS TO LOG IN

If SMS is essential to log in, then presumably people like myself who do not use a mobile (or live in an area where there is no mobile coverage) can no longer use Paypal. WHy can't PayPal offer an alternative such as automated voice messages sent to a landline as my bank does. My credit card provider does this so there is no reason to continue using PayPal as I can use my card online.

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Contributor

Re: using code via SMS TO LOG IN

Good idea Andy but to do this you would have to have more that one brain cell