PayPal Business account tied to company no longer with can't change primary email address to gmail

jimmyF
New Community Member

It says you can't change primary email on business account, but I no longer have access to this company's emails. Do I need t create another account and if i do can I transfer the money from one account to the other!

Thanks!

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@jimmyF 

 

Go and click on the profile tab (icon next to log out) > click on the + and ''add'' another/new email address > verify it > go back and click on ''update'' and tick the box underneath that says ''make primary'' > then you should get the remove option by the old now longer primary email. You can remove that one or leave it on as you can have up to 8 email addresses on the one paypal account.




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