Dear Knowlass
Please accept my sincere apologies for not answering your question. Presuming that your quesstion is concerning your statement that "PayPal would not be able to close the account if there was a positive or negative balance in the account" - my answer is "Yes, there was a positive balance in the account but after the close account was initiated, there was an email confirming that the account was closed. Subsequently the account could not be accessed in that on entry of the Password while trying to login. there is an error "Some of your info isn't correct. Please try again". It is confirmed that the entered UserName/Password is accurate including Upper Case/Lower Case, spaces etc.
I am not sure whether this is the answer you were looking for because the subject/Title states "Re: PayPal Account closed before withdrawal from the wallet". If that is the case, I appeal to you and ask for your indulgence to repeat the question. Because this matter has not been resolved to date as explained in the following paragraph
This problem does not involve me or my account - it is my friend's account. I am doing all this on his behalf to help him out because he is trapped in a Catch-22 situation. In that whatever Paypal channel or avenue he tries to use, he is required to login, which he cannot. So I took it up through the Message facility with poor & vague delayed responses such as login as a Guest when you cant do it. There was one Mr Cris Mark who virtually helped through screen by screen until it all goes in a full circle. Cris asked me to click a linl "Message us" and I cant do it because it is not a hyperlink ie just text within a text box. They said it has been escalated & someone will call - no calls to date.
I understand that you may have been irked by my previous response but trust that you will assist and I realise that what you do is on a voluntary basis and that you are not obliged in any way.
Thanking you in anticipation
