Password reset and number confirmation dispute

Jackson_1122
New Community Member

So I’m trying to get into a old account BUT it has a old number to reset my passcode that I cannot access, how do I get passed this issue onto that account

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Jackson_1122 

 

For customer assistance with this, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US and select the PAYPAL GUEST option since you are locked out of that account. Do not be logged on to any account when accessing the guest option as PayPal won’t discuss an account through another account.


Kudos & Solved are greatly appreciated. 🙂
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