Password issue between phone and computer

lhealey0
New Community Member

When I try to log into paypal on my phone it says my password is incorrect, but the same password works fine on my computer. How do I get it to work on my phone?

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1 REPLY 1

PayPal_Tommy
Moderator
Moderator

Hi lhealey0, 

 

Hi there, I apologise for the delay in response.

 

We can't take direct action on over Community due to security and privacy concerns. Click on Help and Contact. Click on Password and Account Access. Click on Login Problems. Please scroll down to the bottom of the screen, select Call Us. Our team will assist you with this issue over the phone.

 

-Tommy

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