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Liizzy12312
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Posted on
Jul-16-2019
06:28 AM
Hello. I hope you can help me. I had a new fone and couldn't or should I say didn't know how to put my old Ebay and PayPal account on to new fone. I have funds in my old PayPal account which I cannot access as it says I am putting in wrong email and password. I'm so confused. I've tried foning PayPal but after 15 minutes on the fone still no reply. I hope someone can help. Thankyou
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PayPal_Brooke
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Jul-19-2019
02:40 PM
Hi @Liizzy12312,
I apologize that you are having issues getting in to your PayPal account. If you haven't already, I would suggest resetting the password. If you click this link, it will walk you through the process. If you are still having issues after that, please contact our customer service so we can assist you with that. You can call, send a direct message through Twitter or a personal message through Facebook.
I hope this helps.
Thank you,
Brooke
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