Password Reset Help
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
My account is currently locked and I cannot find a way to unlock it. I try the "reset password" but the only phone number associated with my account is my old land line I disconnected 15 years ago. So I tried calling the 800 number and after going through the prompts, it told me it cannot be resolved over the phone and to use "message us." When I try to use message us, it tells me I cannot use this function without logging in (well thought out process lol). So I used a different paypal account to login and try message us to at least talk to someone and "that feature isn't available at this time". How can I unlock my account and reset my password? Money was sent to this old account that I haven't used in many many years.
- Labels:
-
Login and Password
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- I can’t use pay pal as a payment method on my ps5, any ideas? Please help in My Money Archives
- I have added my debit card already to other PayPal account. But I cant access it. in My Account Archives
- Someone added an email to my account so I changed password and deleted that email. in Disputes and Limitations Archives
- Can I block a website from being able to request payments? in Payments Archives
- one of my friend can't confirm his email in My Account Archives