Password Reset Help

airnkair5
New Community Member

My account is currently locked and I cannot find a way to unlock it. I try the "reset password" but the only phone number associated with my account is my old land line I disconnected 15 years ago. So I tried calling the 800 number and after going through the prompts, it told me it cannot be resolved over the phone and to use "message us." When I try to use message us, it tells me I cannot use this function without logging in (well thought out process lol). So I used a different paypal account to login and try message us to at least talk to someone and "that feature isn't available at this time". How can I unlock my account and reset my password? Money was sent to this old account that I haven't used in many many years.

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