I'm trying to complete a security check to send money, but I don't have the same phone number anymore to receive the security code text. It won't let me add my new phone number because it is not in my name. Also, when I select "Try another way" for the security check, it does not provide any other options. There is no one to call on customer support because of the limited staffing. How can I resolve this?
Welcome to the PayPal community and thank you for your post.
As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You'll need to contact customer service in order to assist you with your concern.
