PSD2
Saskya4567
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Posted on
Aug-29-2020
10:52 AM
Hey i got an email yesterday to check for my phone numer because of psd2, tried doing it now and now I can't log in because i have a new phone number. Any idea? Thank you
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Login and Password
1 REPLY 1
deoxysraiden
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Nov-19-2020
10:22 AM
There's actually a good solution for this which I just did which saved my skin.
Step 1. Download the Paypal app on your phone and log into your account with it.
Step 2. Go to your personal information on the Paypal app and look for the phone number.
Step 3. Look around until you find the option to change your number.
Step 4. Add your new number, enter the verification code Paypal texts you and then set that new phone number to primary.
Step 5. Go back to the authentication screen on the desktop version, your new number should be there.
Step 6. Profit.
Again, I did this myself and it worked but apologies if it didn't for you.
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