PSD2 authentication cant access profile

Sekai81
New Community Member
Hi, Im trying to access my paypal but it require psd2 authentication. The phone number they have is an old one so cant change it as i need to access profile which i cant because they want to send text to old number. I cant talk to anyone at paypal as i need to login but to do that, need authentication. So im stuck. Tried messenger on Facebook but it automated. Tried phoning but unavailable. Help anyone. Im also out of the country (uk) on holiday.
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1 REPLY 1

BoritoPalito
Contributor
Contributor

I had the exact same problem. What solved it was loggin in via developer.paypal.com.

Then after you have logged in, go to Paypal.com and change your settings.

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