PSD2 - Login problem
pb-79
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Posted on
Oct-30-2020
03:00 AM
Hi Community.
I have a big issue.
My old telephone number has been cancelled due to the upgrade from ISP.
I cannot login to the PayPal now and NOBODY is answering on the support line.
How can I resolve this and access my account?
Please HELP!
Thank you.
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1 REPLY 1
lukzee
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Oct-30-2020
03:10 AM
I know it doesn't help, but you are not alone. This switch to two factor auth without having the ability to either change the phone number or switch to authenticator is ridiculous.
Our phone number still works, but we don't get a call.
I also tried the customer support phone number and never get connected.
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