Option to disable One Touch is not present - Security tab does not exist...

Sergio222
Contributor
Contributor

I made a purchase, a few seconds later I receive an email letting me know that I had just enabled One Touch automatic login for payments. 

 

I want to disable it.

 

I've done it a couple of times in the past, but with the latest interface redesign the options to do that are gone.

 

There is no blue band on top with a "Security" tab on it...

 

I can't find this anywhere.

How can I disable One Touch?

 

 

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2 REPLIES 2

Sergio222
Contributor
Contributor

Problem persists... no information about this available anywhere, as if it doesn't exist. No reply from PayPal support...

How can One Touch automatic login be disabled?

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Sergio222
Contributor
Contributor

Since PayPal did not help me, I found a workaround solution:

 

1- go to any online store that accepts PayPal payment

2- buy something and select to pay with PayPal

3- after is makes One Touch automatic login there is a confirmation dialog

4- in this confirmation dialog there is a link with this text "Not you?"

5- click on "Not you?" this will effectively disable One Touch

 

This is obviously not a proper method to do this, the option to disable One Touch should be easily accessible using PayPal options... but it works.

Thanks for nothing PayPal... you're welcome!

 

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