Old phone number to send code

Moddeon
New Community Member
Hello Have problema to login. Shows my old phone number 651 and now i have new one. How to fix it and send the code to my new phone number?.
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Moddeon 


You would need to contact customer services so that they can i.d. you another way and then add your new phone number to your account.

Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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