Old account and no access to refund

[icashsystems]

First let me say that PayPal customer service is the worst.

Issue 1:

When I log in it takes me to an old unused account. I would like to delete the account but can't find a way to do that.

Issue 2:

A vender sent me a refund and I can't find it on PayPal.

Steve E.

[kernowlass]

@icashsystems 

First let me say that this is not paypal customer services.

1. https://www.paypal.com/us/smarthelp/article/how-do-i-close-my-paypal-account-faq1215?app=searchAutoC...

2. If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212