Not receiving verification sms

[snuxiig]

Hello, as of about 3 days ago I cannot send money. Every time I go to send money, it says they need a quick security check. Every time I choose a “text” I do not recieve it. When I choose “call” on the other hand, it goes straight to a screen which says “sorry, we can’t verify it’s you” without even giving me a call. This is very frustrating as it was working fine a few days ago. I have metro pcs as my carrier, hope that helps. Any help will be appreciated, thank you.

[Mbn2]

Same issue since more than a year, no solution from PayPal, they say it is Vodafone (The Netherlands)

[okbrook]

me too

[fouuf72]

I've got the same problem.

[jamesry]

Still have this problem in 2019

[andrewhl]

Same here. Provider is XL from Indonesia.

[helmerbrundin]

I agree

[honkytonky]

2 factor  authentication worked fine for me until I got  a  new phone (Pixel 3 XL). I still have the same carrier, T-mobile.

I called PayPal support and they asked me to text BAL to 729725. When I did that I got a popup saying this number was blocked and gave me the option to unblock it.

I'm not sure if the number was blocked by default or if I accidentally blocked it, but this solved the problem for me. 

[Jenizaro]

Same issue still in 2020. Provider is Vodafone UK

[Robishaw78]

Good afternoon, I have messages from short numbers turned on and everything is allowed, but I can’t get SMS from you. How can I solve this problem?

[arashpour]

Has this issue been addressed yet? I am in Canada trying to activate 2-step verification but I don't receive any messages from PayPal 😞