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Not receiving the automated call to enter the pin.

Badz1231
Contributor

Not receiving the automated call to enter the pin.

In order to login PayPal asks me to enter in a 4 digit code once I receive a phone call. The problem is I do not receive the call for me to enter the code. This is becoming very frustrating as I am unable to login. Can anyone help please?
2 REPLIES 2
Whutwhutwhut
Contributor

Re: Not receiving the automated call to enter the pin.

Me neither. Number is in order. SMS does not get sent either.

 

My only theory is that I have not activated the psd2 verification in my profile (not sure about this) and in order to get to your profile psd2 verification must be activated.

 

I tried a number of times with different browsers and even added the android app and actually something finally happened. Now I can't even get to the point of trying to get the code, it tells me identification failure or something.

 

This is a good thing in a way. Now I am forced to find new methods to spend money and as paypal is quite expensive, this means savings in the future and of course at the moment.

Badz1231
Contributor

Re: Not receiving the automated call to enter the pin.

I have tried so many different ways to gain access to my account but nothing works. Is there any way of contacting paypal?