Not letting me close my account

[Trinder0116]

My account has not problems 0.00 balance but it says I need to contact them but when I try there are no options on problems with closing accounts and I need to close it ASAP

[Judith123]

As I recall, when you call, you get an automated recording of options ("For billing, press 1... For *** , press 2...  etc.).  If you wait through that list, there is an option to speak to a representative.  Listen for that option and press it.  To close your account, you, probably, have to speak to a "real person".  Once you know the number to press (to speak to a "real person"), remember it -- if you need to call back, you can press it, right away, without having to wait through all the options again.

If you are calling to close a PayPal Credit account, try

<removed> -- 8 a.m. to 11 p.m. Monday - Friday and 9 a.m. to 9 p.m. Saturday & Sunday. 

Hope this helps.

[kernowlass · Accepted solution]

@Trinder0116

As you are in Australia then you would need to ......

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR press '0' OR just say the word 'Agent' repeatedly.