Not able to log in to my account.

Chandan005
Member
Member

It says 'sorry, We can't confirm its you' when I'm trying to log in to my account.

I tried number of times but the result is same. I'm not able to log in from both PC and mobile app.

Is this a serious issue? What's gone wrong with my account, yesterday it was all fine.

Seeking for help as soon as possible!

From call center they say - due to covid 19 we are unable to process your request.

I'm totally confused whom to ask. Please help

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1 REPLY 1

ESTLightsHK
New Community Member

It says 'sorry, We can't confirm its you' when I'm trying to log in to my account.

I tried number of times but the result is same. I'm not able to log in from both PC and mobile app.

Is this a serious issue? What's gone wrong with my account, yesterday it was all fine.

Seeking for help as soon as possible!

From call center they say - due to covid 19 we are unable to process your request.

I'm totally confused whom to ask. Please help. 

Dailing & trying many things are not working out. I need to raise some Invoices and need to immediate help 

Login to Me Too

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