Not able to add another email address

[Dharmin]

Hello Experts,

I am getting an error when I try to add another email address to my account.

Error - Sorry, there's a problem. If you keep seeing this, please contact customer service.

It's urgent. Kindly help.

[PayPal_Drew]

Hi @Dharmin, 

Sorry to hear you're unable to add another email address to your account. 

If you receive this error, there are generally two things that can be impacting this. The first thing is that it's possible there is another account existing with that email address as well. The other situation is that you are unable to add an email address if you ever sent yourself money using that email. 

If you can't think if either of these applies, please reach out to our customer service team so they can help. You can obtain our contact information by going to the 'Contact' section at the bottom of the PayPal page. 

Thanks, 

Drew