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No smart phone

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New Community Member

No smart phone

This message is really for my elderly father who has a PayPal account but somehow selected two factor authentication even though he does not have a smart phone. When he logs on he is prompted to enter his PIN that is sent to his mobile number but he obviously can't receive it. He has a balance on his Paypal account that keeps accruing interest because he doesn't know how to pay it off. Why the balance isn't paid automatically by his credit card I don't know. He told me that it was before. Anyway, he wants to pay it off and close the account. If anyone has any suggestions I would appreciate it. He tried calling Paypal help line but he said the wait time was very long.

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Esteemed Advisor

Re: No smart phone

@texs24 

 

Ways to clear a negative balance.

1. Transfer funds from your bank account via "add funds" if you choose the faster method it should be done quickly.

2. Get a mate or family member to send you a payment to your paypal via the friends / family option (as long as they don't fund it with a card there is no fee).

3. Via a card over the phone with paypal.


Advice is voluntary.
Kudos / Solution appreciated.