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No access to my account


No access to my account

Hello, I can't log in to my PayPal account. When I try to log in to account, after my log details PayPal show me" We're sorry, we couldn't confirm it's you". I try to call them, but phone number not working. Any suggestions Thanks
Esteemed Advisor

Re: No access to my account


Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: and @AskPayPal for Twitter.

Advice is voluntary.
Kudos / Solution appreciated.