No access to linked phone number

SanchaZD
New Community Member

Hi all,

I hope you can help.

I have not used my PayPal for ages and wanted to use it again but could not log in. I don´t have access anymore to the phone number linked to my account so I can´t receive the confirmation sms to log in to my account. 

Is there a way to solve this?

I want to keep using my Dutch PayPal. I don´t live in Holland anymore so can´t open a new Dutch PayPal account.

 

Thanks in advance!

 

Kind regards,

Sancha

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@SanchaZD 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.




Advice is voluntary.
Kudos / Solution appreciated.
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