I followed the guidelines for accessing the Paypal account of my late husband, sending off all documents as requested. I've heard nothing in reply, not even an acknowledgement that the documents had been received. I sent another query, but have still had no response. Not sure where I go now: do I get my solicitor involved? Do I write to the legal advice page of a large national newspaper? (I'm in Australia.)
Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their facebook or twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary. Kudos / Solution appreciated.
