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No Mobile Phone

Re: No Mobile Phone

As we keep telling you. You HAVE TO HAVE A cell phone in order to continue to use your account. When I say continue, I mean that I have been using the same account for many years and now can no longer log in without a cell phone. You probably shouldn't be making replies if you aren't up to date with PayPal policies.

kernowlass
Esteemed Advisor

Re: No Mobile Phone

@mysterycompany1 

 

In case that comment was aimed in my direction can i point out that my post was dated 2019 when at that time paypal did not insist that you had a mobile phone, they now do.


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CHUCK85
Contributor

Re: No Mobile Phone

Typical brainwashed snowflake that seems to say all my friends have a mobile so i must as well I dont need one so why should i buy one

Re: No Mobile Phone

Your advice "Of course you can have an account with a landline" shows that you haven't taken the time to read the thread. The reason that this is an open topic is because you can no longer have an account without a cell phone.  Your indignant retort "You couldn't drive all the way home" shows that you have no empathy. I am always at home. I cannot leave. That's why I don't need a cell phone.

CHUCK85
Contributor

Re: No Mobile Phone

Suggest you check your message before uploading as you say OUR  account not YOUR Expert??

Acquisitions
Contributor

Re: No Mobile Phone

The email is all they need. There's absolutely no need for a  phone - or how has this been working just fine for 10 years, but suddenly today I can't even access my PayPal account? I'm effectively locked out from a work account - no work mobile phone and there's absolutely no way that I'm linking my personal phone to PayPal. This policy is utter nonsense.

kernowlass
Esteemed Advisor

Re: No Mobile Phone

@Acquisitions 

 

Sadly nonsense or not this is a new paypal requirement, so you either add a mobile phone for security requirements or stop using paypal.

Even my bank requires you to add a mobile phone for security reasons on my online banking site.

Way of the world I think, technology changes.


Advice is voluntary.
Kudos / Solution appreciated.
jimiL
Contributor

Re: No Mobile Phone

It's not the way of the world at all, it's simply paypals interpretation of SCA

My bank gives me a choice (sms, email or card reader) as do all the other companies I deal with, PayPal is the only one with such a nonsense policy.

Very shortly I'll be in a position to dump PayPal after over 16 years of using it, purely because of this stupid policy. I'm fairly sure I won't be only one who is walking away because of this policy

Acquisitions
Contributor

Re: No Mobile Phone

They cut off access with no warning, not prompted by any security incident.

Would/could your bank do that?

Acquisitions
Contributor

Re: No Mobile Phone

@kernowlass 

forgot to tag you in the message above -

does your bank cut off access to your account with no warning, and the only contact option available (since they won't let you log in) is a customer service number connecting you to nice, innocent people forced to read robotic nonsense from a script, who aren't able to help you get back into the account you've been locked out of?