No Mobile Phone can not log in

[ltrazordaddio]

I don't have a mobile phone and can not log in without supplying a mobile phone number... and of course FaceBook paypay live chat is USELESS.. who and how do I contact somebody that can help ?

[mammyox61]

There are now lots of people having same problem. I have a phone but changed my number. Tried different browser, different phone and this morning spoke to someone via webchat on facebook. His advice was ring customer service. I'm going round and round in circles. Someone from paypal needs to look at this community page to know what is happening!

[keirabee]

I am having a similar problem. Asking for my mobile number to log in and then telling me my number is invalid! Argh

[kernowlass]

@mammyox61 

@ltrazordaddio 

You would need to add one once you have regained access.

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.