No Longer Use PayPal-Linked Phone Number - Can't Log In
ILoveEconomics
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Nov-05-2020
01:06 PM
Hi guys,
Really need your help!
When trying to log into my fully verified PayPal account that I've been using for a long time, it tells me this:
"As part of the PSD2 Strong Customer Authentication regulation, we need additional information to confirm it's really you when you log in."
The problem is... I no longer have that phone number, it's gone.
I have access to my email address, I know my password, I know the card associated with the account... I need to somehow change the phone number so I can log in again.
What should I do?
Is there a number I can call or some other way to reach them about this?
0 REPLIES 0
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.