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No Acess to old phone number, locked out of account

EchoOddity
Contributor

No Acess to old phone number, locked out of account

I cannot log into my paypal account after my phone was lost, upon trying to activate the app on my current phone I was prompted to recieve a text or call to my old phone, which i don't have. I tried logging in on my internet browser and was met with the same thing, I have been trying for weeks now and have reset my password, tried diffrent browsers and devices with no luck. Today I messaged the help desk on twitter and was sent around in circles because I do not have a landline or mobile number capable of outgoing calls and the "Messege Us" option requires me to log in, which I obviously can't do.

Has anyone figured out a way around this? I would like to email them as thats the only secure method I have

1 REPLY 1
kernowlass
Esteemed Advisor

Re: No Acess to old phone number, locked out of account