New phone and can't get paid!

shejori
New Community Member

Hi. I can't receive money in my paypal account because it is so many years ago that my devices are different (which paypal doesn't recognize) and my cellphone has changed to which paypal would send a code. How can I receive my money?

 

Shejori

Login to Me Too
1 REPLY 1

PayPal_paula
Moderator
Moderator

Hi shejor and welcome, 

 

I think it would be best if you were to give us a call. This way we can get you back into your account and help you update your information. To call us just click on the "Help & Contact" link at the bottom of any PayPal page. 

 

Thanks for your post

Paula 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.