New Phone number

ikagan
Contributor
Contributor

Hi Papal Community: I got a new phone number and I can't log in because it asks for my old number. How do I bypass that to enter my new number?

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @ikagan,

 

I'm sorry to hear that you're stuck due to an invalid number. Please call customer service for assistance getting your mobile number changed. Click Contact at the bottom of the PayPal website, then Call us, then click to call as a guest, since you will be unable to log in.

 

I hope this helps!

 

Olivia

 

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